Shipping policy
Shipping options
You may choose standard shipping or express shipping depending on the items in your order and your location. As your orders may be handed over to local carriers for the final leg of delivery, tracking may not be available every step of the way.
Shipping address
Please make sure that you have provided the correct and current address for shipping and delivery. You may use P.O. boxes as your shipping address. Items cannot be delivered to security-restricted areas such as military bases.
Shipping time and cost
Standard Shipping (US and Canada) costs are calculated at check out. Orders will be processed within 1-3 days, and depending on inventory location, purchases will arrive between 6 - 20 days.
After an order has been successfully paid and confirmed, you will see the estimated delivery time and cost for shipping on your order confirmation page. You will also receive an order confirmation message that will outline the estimated processing time for your order.
You will receive a message once your order has been shipped.
In most cases, your order will be delivered within the estimated time of delivery. However, the actual delivery date may be affected by flight arrangements, weather conditions, and other external factors. Please refer to the tracking information for the most up to date delivery date.
Issues regarding delivery
If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, please contact our customer service immediately and within 60 days of the order date. If you need to change a shipping address, please contact us as soon as possible info@WeAreAll.One
International Shipping
We do offer international shipping. If you are having troble with placing an order to your desired location, please inquire info@WeAreAll.One
Cancelling an Order
"Unfortunately if an order has been shipped, we can no longer cancel the order. If your order hasn't shipped yet, cancellations are still hard to facilitate as we have hundreds of orders flowing through our warehouse every day and your invoice is sent directly to our warehouse as soon as it's been placed; so pulling a single order from the floor may not be possible.
With that being said, we still want to help in any way we can so please email info@WeAreAll.One if you have questions or need assistance!"